Service and Quality

qualitaetsmanagement.jpgWhere the blame lies when damage occurs is of secondary importance to us initially - what counts is that our customers are given quick and expert help. With this aim we work with external partners amongst others, so that we can determine the cause of damage as accurately as possible and provide advice on how to avoid such problems in future.

We are happy to advise your design, production and purchasing departments about questions on the best stainless steel to use for your particular purpose. We know all about the extensive subject of stainless steel and its many special types and we are only too pleased to put our expertise about this at your disposal!

Whether it is together with our customers or for development work in accordance with the requirements of a special market - we always have several projects in the pipeline to design new or modified materials in the stainless steel sector. We would be happy to work for you on your particular application too - get in touch with us wherever you see an opportunity!

We have an extensive array of machinery in our modernly equipped materials laboratory. As part of our materials development work and analysis of damage, we can quickly and expertly identify the relevant material characteristics such as chemical composition, microstructure, mechanical properties and corrosion resistance. In particular cases requiring special inspection methods such as scanning an electron microscope incl. energy dispersive microanalysis, X-ray diffractometry, and inspection for wear and corrosion, we work hand in hand with well-known research and test institutes.

Sometimes difficulties arise very suddenly and unexpectedly with a material that has been used. In this case it is not possible to wait for a decision after a month-long inspection. Instead, an expert opinion must be given in the shortest possible time about the causes. We have set ourselves up for this scenario and in serious cases we guarantee to be on site within 24 hours in Europe and within 48 hours outside Europe.

Here is just a selection of our testing capabilities:

 

  • Mechanical tests
    • Tensile test in accordance with DIN EN 10002-1
    • Tensile test at temperature up to 900 °C in accordance with DIN EN 10002-5
    • Charpy impact test at RT and low temperatures in accordance with DIN EN 10045
    • Brinell hardness test in accordance with DIN EN 6506-1
    • Vickers hardness test in accordance with DIN EN 6507-1
    • Rockwell B and C hardness test in accordance with DIN EN ISO 6508-1
       
  • Corrosion tests
    • Test for intergranular corrosion in accordance with DIN EN ISO 3651-1, SEP 1877 or ASTM A-262 Prac. E
    • Huey test in accordance with DIN EN ISO 3651-2 or ASTM-A 262 Prac. C
    • Pitting and crevice corrosion test in accordance with ASTM-G48
  • Physical tests
    • Permeability properties
    • Measuring ferrite content
    • Spectroscopic material identification test
  • Non-destructive tests
    • Surface crack test using the dye penetration process
    • Ultrasound test